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Solar Owners: 

​Frequently Asked Questions and Troubleshooting Guide

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Frequently Asked Questions for New Solar Owners

Your inverter monitors grid voltage and ensures that it is putting the energy from your inverter into your system at a slightly higher voltage than the grid. Voltage is best thought of as pressure, the force behind the electricity. 

If the inverter produces a higher voltage and you switch an electrical appliance on, it will naturally use the energy from the panels first. This energy use will display in the App.​

A 4kWp system on an unshaded south facing roof can generate over 4000 units (kWh) per year. If your roof is East or West facing you’re still likely to generate 3400 units (kWh) per year. 

The average household in Ireland uses around 4700 units per year. Depending on when and how you use your electric depends on how much impact your PV system will have on your bills.

The excess energy will be sold back to the grid as exported energy.

For the safety of ESB linesmen who may be repairing the fault, your inverter will shut down to comply with Irish regulations.

However, there are some battery storage systems that will allow you to have back-up power in the event of a power cut. If back up is essential, we’ll be happy to put together options for you.

Troubleshooting Guide

In the event of stormy weather, grid outages or grid Voltage spikes, your PV system may trip out or lose its Wi-Fi communication. To get your system back online please shutdown and re-start the Solar PV system using the procedure below:

SOLAR PV SYSTEM: SHUTDOWN / START UP PROCEDURE


To Shutdown and electrically isolate the Solar PV & Battery system:


1. Turn the AC isolator to the OFF position.

2. Turn the DC isolator to the OFF position.

3. Turn the Battery Switch to the OFF position (if installed).

4. Turn OFF the Solar circuit breaker at your electrical panel (labelled: Inverter AC Supply).


The system is now completely isolated from the electrical system.


To Start up the Solar PV & Battery system after isolation:


1. Turn ON the Solar circuit breaker at the electrical panel (labelled: Inverter AC Supply).

2. Turn the Battery Switch  to the ON position (if installed).

3. Turn the AC isolator to the ON position.

4. Turn the DC isolator to the ON position.


The system will then commence a start-up procedure and resume operation.

If you have a Huawei inverter, please follow the steps in this step-by-step video.

For further system related queries, please email service@solgrid.ie and we will be able to assist you further.